For the purposes of this Privacy Policy, TaskFlo VA may be referred to as “we,” “us,” “our,” or “TaskFlo.” This policy explains how we collect, use, and protect your personal information when you interact with our website or services. By using our website or submitting personal information, you agree to the terms outlined in this Privacy Policy and our Terms and Conditions.

Information We Collect

TaskFlo VA may collect the following types of information based on how you engage with our website or services:

• Contact Information: Name, email address, phone number, and business details
• Business Details: Nature of your business, services needed, and team size (if applicable)
• Digital Activity: Pages viewed, time on site, clicks, and other usage data
• Geolocation Data: Based on your IP address or browser settings
• Shared Content: Any files, forms, or messages you voluntarily submit
• Other Personal Information: As needed to fulfill service requests or provide support

How We Use Your Information

We use collected information to:

• Respond to inquiries and schedule consultations
• Deliver personalized virtual assistant services
• Send important updates or service communications
• Improve website performance and customer experience
• Conduct internal marketing and service improvements (with consent)
• Ensure website security and prevent misuse

How We Collect Information

We gather your information through:

• Direct Submission: Contact forms, onboarding documents, and email communication
• Automated Tools: Cookies and analytics tools that track usage and performance
• Third Parties: Referrals or integrations with platforms you use (with consent)

Providing some information is optional, but certain details are necessary for service delivery.

Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address and location estimate
• Browser type, device, and operating system
• Website behavior such as pages visited and time on page
• Referral source (e.g., search engine, social media, etc.)
• Other general analytics and usage data

Cookies and Tracking Technologies

TaskFlo VA uses cookies to:

• Improve user experience
• Track how visitors navigate the site
• Optimize content and layout based on behavior
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You may disable cookies via your browser settings, though this may affect certain features.

Analytics

We use tools like Google Analytics to monitor site usage and performance. These tools collect anonymous data to help us improve content and services.

You can opt out of Google Analytics tracking by visiting Google’s opt-out page.

Sharing of Personal Information

TaskFlo VA does not sell your personal information. We may share it with trusted partners only when necessary to support our operations, such as:

• Service Providers: For hosting, communications, CRM, or scheduling tools
• Marketing Partners: To send updates or promotions (with consent)
• Legal or Security Requirements: When required by law or to protect our rights or users

Data Security

We implement reasonable physical, technical, and administrative safeguards to protect your information. However, no online system is completely secure, and your data is submitted at your own risk.

International Users

TaskFlo VA operates from the United States. If you are accessing our site from outside the U.S., your information will be processed under U.S. privacy laws, which may differ from your local regulations.

Privacy Policy Updates

We may update this Privacy Policy at any time. Updates will be posted on this page and become effective immediately. Continued use of our site after changes indicates your acceptance of the revised policy.