Find clear answers to common questions about TaskFlo VAs and how they support your home care agency.
A home care virtual assistant (VA) is a trained professional who works remotely to handle administrative and operational tasks for your agency. They manage scheduling, documentation, payroll, caregiver coordination, and more. Their support allows you to focus on providing quality client care and growing your business
Hiring a TaskFlo VA is simple:
Home care VAs can handle:
If it can be done remotely, a TaskFlo VA can help.
The cost of a TaskFlo VA depends on your agency’s specific needs, including the tasks and hours required. To find the best solution for your agency, you can book a free discovery call and we’ll provide a personalized plan and quote.
Yes. All TaskFlo VAs receive training specifically for home care workflows, compliance requirements, and caregiver management. This ensures your VA can support your agency effectively from day one.
Absolutely. TaskFlo prioritizes finding the right match. If your VA isn’t a fit, we’ll help you
transition smoothly to another qualified VA
If your VA cannot work due to illness or other reasons, you will not be billed for lost hours. If your VA chooses to continue working, you may proceed as usual. Safety and flexibility are always a priority.transition smoothly to another qualified VA
By handling administrative and operational tasks remotely, VAs free agency owners to focus on client care and business growth. Delegation reduces burnout and allows your agency to scale more efficiently.
TaskFlo VAs are flexible and can support agencies of all sizes, from small teams needing a few hours per week to larger agencies requiring full-time support.
Yes. TaskFlo VA offers highly trained Filipino virtual assistants who are skilled in home care operations. They provide cost-effective, reliable support while helping your agency run smoothly.
TaskFlo takes data security seriously. All VAs follow strict confidentiality protocols and adhere to HIPAA standards when handling sensitive client or agency information. Your data is protected at every step, giving you peace of mind
Yes. TaskFlo VAs help maintain licensing, track caregiver certifications, generate compliance
reports, and ensure your agency meets regulatory requirements efficiently
TaskFlo provides continuous training, check-ins, and performance monitoring for all VAs. We ensure your VA grows with your agency and can adapt as your needs evolvereports, and ensure your agency meets regulatory requirements efficiently
TaskFlo offers flexible plans with no strict minimum, so you can choose the support that fits your agency’s current needs
Yes. TaskFlo VAs are experienced in supporting agencies across different U.S. time zones, ensuring coverage when your team needs it.
TaskFlo VAs come trained for home care agency workflows, compliance, and administrative tasks. You will need to guide your VA during onboarding and the first week, but once they get the hang of your agency’s processes, they can work independently.
Communication depends on your preferred platform. However, the most common ways are via email, phone, messaging apps, and project management tools. VAs keep you updated on tasks, schedules, and progress
After your discovery call, TaskFlo will do our best to match you with a VA so you can start within a few days or up to a week
If your VA cannot work, you will not be billed for lost hours. If they continue working, you may proceed as usual. In some cases, a replacement VA may be assigned to ensure your agency’s tasks are completed on time.
TaskFlo offers responsive support via email at info@taskflova.com, phone, and live chat. Your questions are addressed promptly so your agency can keep running smoothly.
Running a home care business takes vision and the right support.
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