Finding Your Ideal VA

We provide specially trained virtual or remote staff to support the operations of home care

agencies. These virtual employees aren't caregivers themselves, but handle crucial back-office

and client-facing tasks.

Because our virtual assistants work remotely, they don’t need you to pay for their office space,

equipment, and other benefits. They also charge by project or on an hourly basis, and this is

what makes them budget-friendly.

Delegate Task to Streamlining Operations.

Our mission is simple: we take care of the day-to-day tasks, so you can focus on growing and sustaining your business.

With our tailored support, we make your team more efficient and help your business run smoothly.

The average business owner spends about 68.1% of their time on day-to-day tasks and 31.9% on long-term goals. A study by Workfront found that only 39% of a workday is spent on primary job duties.

Agency Tasks

Some of the tasks you can easily offload to our

virtual assistants (virtual team at TaskFlo VA) include:

Client communication and follow-up

this includes answering calls, handling intake inquiries, responding to emails, and following up with leads. A fast response makes both existing and potential clients feel heard and cared for.

Scheduling and caregiver coordination

this covers managing shift shifts, notifying clients and caregivers of any changes, confirming visits, and filling open shifts. Effective scheduling and caregiver coordination reduces no-shows and boosts caregiver satisfaction.

Marketing support

tasks covered can include managing social media, posting updates, writing blogs, articles, and newsletters, and sending review requests to clients or their families. This helps in building a brand’s visibility.

Data entry and reports

this includes logging visit notes, updating care plans, and running monthly reports. This helps keep a home care business well organized and data-ready for audits or scaling.

Recruiting and onboarding

this includes posting job ads, screening resumes, scheduling employee interviews, and handling onboarding paperwork. This helps a home care business build a team faster and more effectively.

Billing and invoicing

this covers tasks like generating and sending invoices, tracking payments, and following up on unpaid bills. This keeps the cash flow moving while agency owners focus on operations.

Compliance and documentation

this includes keeping employee or caregiver credentials up to date, reminding employees of training renewals, and organizing files.

This helps to avoid costly compliance mistakes or audit issues.

Why Choose Us?

Industry Expertise

our VAs are trained in the unique needs and systems of home care businesses. Hiring employees with industry-specific training leads to reduced errors, better alignment with organizational goals, and increased productivity.

HIPAA-Aware Staff

we know exactly what’s at stake, and that’s why, with us, privacy and professionalism are non-negotiable!

Flexible Plans

whether you need hourly, per-project, or full-time support, our flexible service tiers or plans enable you to pay only for what you need and can afford. As your

business grows, we grow with you, enabling you to add more help as needed.

Invaluable insider knowledge

having assisted and trained thousands of successful agency owners over a period of 10+ years, we offer you valuable insider knowledge and tailored guidance, accelerating your progress and minimizing common pitfalls.